Paperless Workflows for Orders, Fulfillment, Logistics and Billing

Your team needs time to concentrate on testing. Distractions do not help. Going paperless with BloodRelay helps reduce phone calls, faxes and paperwork so your IRL can focus on patient care.

Paper can be error prone. Using BloodRelay to electronically look up patients, track samples and record test results can help your staff reduce errors and get more done.

It all comes down to the IRL report. BloodRelay compiles testing results into an easy-to-read report. Supervisor reviews are paperless and once approved, transmission to the hospital is one-click easy.

With two-way integration, BloodRelay joins the BloodHub ecosystem to help blood suppliers deliver an improved service experience to hospitals and their patients.

Capture every single hospital request in one place, from blood orders to lab tests, returns, credits and more. Never miss a beat so you can consistently deliver customer service excellence.

Route each order automatically to the right team with intelligent routing logic. Reduce information overload, errors and increase staff efficiency while minimizing turnaround times.

Maintain total control over your order queues with automated alerts. STAT taking too long to process? Don’t wait for an angry call. Receive notification with built-in escalations using text, email, and phone call.

With everything your hospitals order in digital format, you can now see order patterns, staff productivity, turnaround times, and more. These metrics will yield lower costs and greater customer satisfaction.

Every place you need to go is on the map. From blood drive pickups to product deliveries, and everything in between, including lab samples, product returns, and transfers.

Use Transportation APIs to connect, in real time, with couriers, on-demand delivery services and volunteers. Select the optimal shipment method for urgent deliveries or let your Dispatcher pick the most cost efficient route. The choice, and savings, are yours.

When your drivers carry smart phones, they will deliver more than product. They will capture a treasure trove of real time data to help you organize and optimize your delivery function.

Did you know that every component travels an average of 100 miles before it is transfused? Combine automated routing, courier integration and productivity metrics to put a big dent in your cost structure.

Given today’s price and margin pressures, every penny counts. Capture them all with integrated, “in-line” billing. Skip the data entry, too. All charges automatically flow onto the invoice.

With built-in contract management, everything is electronic. Start A/R aging immediately with automated invoice generation and delivery.

Control your costs, protect margins and improve service with rules and limits that generate surcharges, add-ons and discounts based on variables you control.

Speed up payment with online and e-payment options that take the hassle out of collections. Allow your customers to maximize their “float” but still pay on time.